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On changing from iMac to windows 11 PC I am have a major sort out of photos and installed Duplicates cleaner prime V4.3 on the PC to help remove multiple copies of the same photos in various sub directories. These are obviously the same photos however, Duplicates cleaner prime V4.3 reports 0 duplicates found. Am I missing an option somewhere?
Hi Trevor, sorry for the delayed response, please raise support ticket -> https://kaeroscorps.bolddesk.com/
Hi,
Yesterday I purchased Duplicates Cleaner Prime on my Mobile from Sydney Australia Region.
Now I want to install the same Licences on My Windows 10 PC..
Please let me know how can I extend my purchased Licence to the Win 10 Desktop Version of “Duplicates Cleaner Prime” without paying additional Cost.
Also When i am trying to install Duplicates Cleaner from MS Store is its not allowing me due to some Region error.
Pls help resolving both of my above issues I am a Valid user of “Duplicates Cleaner Prime”
Hi, you need to purchase again for PC since its managed by microsoft.
I have an Outlook “Contacts” file (*.VCF) which has many files with the same name but one of them has a (2) following the name. Duplicates Cleaner Prime is not finding the duplicates. What am I doing wrong?
Hey Joseph, have you added .VCF as custom extension ?, if you need additional technical help please raise support ticket Here -> https://kaeroscorps.bolddesk.com/
Hello, I had to install the prime version on my laptop. It said $7.99, I’m guessing that’s a month correct? Thank you
Hi Puckett,
its one time fee, not subscription.
this product does not work the way it should
i have been trying to delete duplicate photos and all it says is 0 found.
very disappointing
Please raise support ticket if you are facing any issue.
Does anybody else have a hard time restoring the program after a phone reformate all I want is the program I paid for.
Hi Peter, please raise a support ticket.